030. Lean into Conflict with Confidence

Conflict. Does it make you want to run and hide?

Imagine learning tools that make conflict less scary, easier to handle, and more productive!

In this episode, I sit down with the brilliant Liane Davey, a renowned organizational psychologist and best-selling author of “The Good Fight.” Liane’s mission is to foster better communication, connection, and contribution within teams and organizations, and she offers invaluable insights on navigating conflicts with confidence.

We discuss the the vital role tension plays in effective teamwork as you learn practical strategies and tools for effective communication that can help you transform conflicts into opportunities for growth and collaboration.

What we cover:

  • The important role of values
  • Difference between healthy and unhealthy conflict
  • Difference between feedback and judgment in communication:
  • Emotions as a symptom of an underlying issue, not the issue itself
  • Importance of diverse perspectives and stakeholders in effective teamwork

Listen to the Podcast Here

Timestamps

00:00 Intro
2:48 Helpful metaphors for conflict
8:45 Healthy and Unhealthy conflict, tension vs. friction
12:31 Messages about conflict that get in the way
17:41 Why it’s kind to speak up
10:19 Handling bullying
20:52 Emotions as a tool
27:07 Tying emotions with good questions
29:04 The most useful kind of feedback
31:23 Interpretations and the Two Truths principle
33:01 True communication

Watch The Podcast Here

Connect with Liane Davey

Connect with Linda Ugelow

Credits – Music: “A Smooth Jazz” by Music Cocktail

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Linda Ugelow

Linda Ugelow

Author, speaker, podcast host, and speaking confidence coach.

Helping business owners, authors, and corporate leaders to go from dread to delight in the limelight!

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"I just love Linda’s fresh take on fear and speaking."
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