030. Lean into Conflict with Confidence
Conflict. Does it make you want to run and hide?
Imagine learning tools that make conflict less scary, easier to handle, and more productive!
In this episode, I sit down with the brilliant Liane Davey, a renowned organizational psychologist and best-selling author of “The Good Fight.” Liane’s mission is to foster better communication, connection, and contribution within teams and organizations, and she offers invaluable insights on navigating conflicts with confidence.
We discuss the the vital role tension plays in effective teamwork as you learn practical strategies and tools for effective communication that can help you transform conflicts into opportunities for growth and collaboration.
What we cover:
- The important role of values
- Difference between healthy and unhealthy conflict
- Difference between feedback and judgment in communication:
- Emotions as a symptom of an underlying issue, not the issue itself
- Importance of diverse perspectives and stakeholders in effective teamwork
Listen to the Podcast Here
Timestamps
00:00 Intro
2:48 Helpful metaphors for conflict
8:45 Healthy and Unhealthy conflict, tension vs. friction
12:31 Messages about conflict that get in the way
17:41 Why it’s kind to speak up
10:19 Handling bullying
20:52 Emotions as a tool
27:07 Tying emotions with good questions
29:04 The most useful kind of feedback
31:23 Interpretations and the Two Truths principle
33:01 True communication
Watch The Podcast Here
Connect with Liane Davey
- Website
- Her Book – The Good Fight
Connect with Linda Ugelow
- Download your Free Speaker Empowerment Kit with 3 mental rehearsals to pre-pave your speaking confidence whether you’re speaking live, one camera, or introducing yourself in a networking/workshop circle.
- The Book: Delight in the Limelight: Overcome your fear of being seen and realize your dreams
- Comfy on Camera: 7-week Group Program to make friends with the lens and watch yourself on video without cringing.
- Private Coaching with Linda to overcome your fear of speaking and delight in the limelight.
Credits – Music: “A Smooth Jazz” by Music Cocktail
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